Customer Support Associate - SaaS

Entry pathway into a growing SaaS company, supporting customers, troubleshooting product workflows and gaining exposure to AI-enabled support, QA, onboarding and product operations.

LocationCoimbatore, Tamil NaduExperienceFresher / Early-careerWork typeFull-time · On-site

Apply on RunLoyal Careers Get preparation help

JOB INFORMATION

Role at a glance

Source checked 18 Oct 2026

CompanyRunLoyalLocationCoimbatore, Tamil NaduExperienceFresher / Early-careerWork modeOn-siteEmploymentFull-timeSourceRunLoyal Careers

ABOUT THE ROLE

About the role

Role overview

Entry pathway into a growing SaaS company, supporting customers, troubleshooting product workflows and gaining exposure to AI-enabled support, QA, onboarding and product operations.

CANDIDATE PROFILE

Who this opportunity is for

Candidate profile

Freshers with strong communication, learning ability and the right attitude may be consideredComfort learning software workflows and troubleshooting customer issuesWillingness to work on-site in Coimbatore and night shifts aligned with US business hours

SKILLS & TOOLS

Skills associated with this role

Technical fit

SaaS SupportTroubleshootingFreshdeskCRMAI ToolsCustomer Operations

APPLICATION

Application details

Original source

SourceRunLoyal Careers

Last checked18 Oct 2026

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